Delivery Policy

Last updated: 21 September 2026

Bucket delivers orders across Lebanon. This page explains the usual delivery times, charges and what to expect after placing an order.

Delivery time

Most orders are delivered within 3–6 business days. Delivery time may vary depending on the destination, product availability, item size, courier schedules and circumstances outside our reasonable control.

Delivery charges

The applicable delivery fee is shown during checkout. Heavy, bulky or oversized items may require an additional delivery charge. If an extra charge applies, we will confirm it with you before dispatch.

Receiving your order

  • Please provide an accurate delivery address and a reachable phone number.
  • The courier may call before or upon arrival.
  • Please inspect the external packaging when the order is delivered.
  • If an item is incorrect, damaged, defective or cracked, contact us within 3 calendar days of delivery.

Missed or rescheduled delivery

If no one is available to receive the order, the courier may arrange another attempt. A new delivery charge may apply to failed or customer-requested rescheduled deliveries.

Pre-orders and special orders

Pre-order, custom and special-order products may take longer than our standard delivery time. The expected timing will be communicated separately on the product page or when we confirm the order.

Need help with an order?

Call or WhatsApp +961 78 726 858 and include your order number.

For damaged, defective or incorrect items, please also see our Returns & Refunds Policy.

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